Assign a scan licence to a user through the Visit Connect web portal
If you want to enable stand personnelStand personnel means: the people who represent your company inside your stand or booth at the event. to use the Visit Connect scan app to collect leadsA lead is a person who represents a sales opportunity for your company., you'll have to assign a scan licence to them. You can either do this by clicking the "download scan app licences" link in the order confirmation email, or by following the steps below.
Using barcode scannersA barcode scanner is a hand-held device used to scan visitor badges, among other things. instead of the app? Then you don't need to assign licences – but you will have to collect your barcode scanners from the Visit Connect desk at the event. Read more about barcode scanners.
- In the side menu, click
- Select a licence from the list where Type is 'Scan app' and Activation Time is 'Not yet activated'.
- Click .
- Enter the Name and Email address of the person who will use the licence. Their name will show up with the lead information they collected, allowing you to see which leads this person collected.
Scan licences are non-transferable. Once someone activates a scan licence on their device, it cannot be deactivated or used by someone else. For advice on sharing a licence with several people, see Do I have to use my phone to collect leads?.
Choose whether you want to allow this person to email their collected lead data from within the app.
They will be able to send the lead data to any email address they want.
- Now, offer the licence to the intended user in one of two ways:
- Click to send it directly to their email.
- Click and print the licence like you would any other document.
- Click .
The licence contains a QR code. Whoever will use the licence must activate it by scanning the QR code with the Visit Connect app on their mobile device. You can always send licences again from the web portalThe Visit Connect web portal is where you manage your accounts, licences and leads. by selecting and clicking or in the bottom area of the window.
Although virtually all functions of the (Undefined variable: General.ProductName) app work offline, a scan licence can only be activated while the device is connected to the internet (3G/4G/WiFi). We recommend activating all your licences well before the event, when you can still be sure that you have a working internet connection.
If you have questions about your account, please email our support team.